Legal and Mail Address:
State Hermitage. Russia, 190000, St Petersburg, Dvortsovaya Naberezhnaya (Embankment), 34
General Information
Inquiries regarding museum work:
receptionist: +7 (812) 710-90-79
24-hour recorded information: +7 (812) 710-96-25
Inquiries regarding museum telephone numbers: +7 (812) 571-34-65
Documents submission for consideration
fax: 570-47-58
+7 (812) 710-96-11
Getting information on submitted documents
+7 (812) 710-98-45
General Department
Main Office
Fax: 570-47-58
chancery@hermitage.ru
Administration Staff
+7 (812) 710-98-45
directorate@hermitage.ru
For specialists and partners
Scientific Secretary: scientia@hermitage.ru
Research Library: +7 (812) 710-96-79, fax: 710-90-52
Department of Manuscripts and Documentation Fund (Archive): +7 (812) 710-96-46
New Acquisition Sector: +7 (812) 571-90-30, efzk@hermitage.ru
Please note. Due to the current public health situation, the reception of visitors in the New Acquisitions Sector on Thursdays has been discontinued until further notice. We apologise for any inconvenience this may cause.
Rights and Reproductions Office: +7 (812) 710-95-12, mikliaeva@hermitage.ru
Sector of Tourism and Special Programs: +7 (812) 710-96-44, fax: 571-18-55
Public relations
Department on Work with Mass Media and Public Relations (Press Office): +7 (812) 315-77-22, fax: +7 (812) 312-15-67, press@hermitage.ru
Hermitage Friends’ Office (Hermitage Friends’ Club): +7 (812) 710-90-05, friendsclub@hermitage.ru
International Department: fax: 571-90-09
Exhibition complexes
The Main Museum Complex: +7 (812) 710-90-79
Menshikov Palace: +7 (812) 323-11-12
The General Staff Building: +7 (812) 495-71-20
The Museum of the Imperial Porcelain Factory: +7 (812) 326-26-72, porcelainmuseum@hermitage.ru
The Staraya Derevnya Restoration and Storage Centre: +7 (812) 340-10-26, fax 430-52-85
For visitors
Hermitage Excursion Bureau: +7 (812) 571-84-46
Menshikov Palace Excursion Bureau: +7 (812) 323-11-12
Hermitage Lecture Centre: +7 (812) 495-70-70, +7 (812) 495-70-71, +7 (812) 495-71-31, lectorium@hermitage.ru
Scientific and Educational Department: +7 (812) 710-97-87, fax: 312-23-66
Youth Educational Centre: +7 (812) 495-71-00, +7 (812) 495-71-91, edcentre@hermitage.ru
Scientific and Methodological Department School Centre: +7 (812) 710-96-73, fax: 571-87-56, school_c@hermitage.ru
Theater and Educational Department (Hermitage Theater): +7 (812) 710-90-30
Enquiries about online tickets – service@hermitageshop.org