Visit us
The Main Museum Complex
Opening Hours
Wednesdays, Thursdays, and Sundays
11.00 AM – 6.00
Start of the last time slot: 4.00 pm
Tuesdays, Fridays and Saturdays
11.00 AM – 8.00 PM
Start of the last time slot: 6.00 pm
The museum is closed on January 1 and May 9
Visits follow fixed routes devised by the museum with entry by time slots.
Main Museum Complex Floor Plans
Tickets
A ticket is valid for the chosen time slot and only on the specified day
An entry ticket provides the opportunity to independently view the permanent displays and temporary exhibitions
Free-of-charge visits each Thursday for pensioners (citizens of the Russian Federation and other states of the Eurasian Economic Union)
To visit the museum on concessionary terms, pensioners must be able to present an ID document and a document confirming that they belong to a concessionary category as well as their ticket.
Concessionary visits on other days when the museum is open
To visit the museum on concessionary terms, pensioners must be able to present an ID document and a document confirming that they belong to a concessionary category as well as their ticket.
Tickets can be obtained in advance through the website or on the day from the ticket office.
For certain categories of visitor who have the right to a concession on presentation of the appropriate documents:
- children under the age of 18 (irrespective of citizenship)
- child invalids with one accompanying person (irrespective of citizenship)
- families with three or more children under 18 (citizens of the Russian Federation and other states of the Eurasian Economic Union)
- pensioners (citizens of the Russian Federation and other states of the Eurasian Economic Union)
- veterans of military operations (in accordance with Article 3 of the Federal Law “On Veterans” of 12 January 1995 No 5-ФЗ)
- family members of participants in the SMO (parents, spouses, children under the age of 18, children over 18, who became invalids before that age, children under the age of 23 attending a Russian educational institution full-time, dependants)
- veterans of the Great Patriotic War, including recipients of the medal For the Defence of Leningrad, invalids from childhood due to wounds, contusions or mutilation connected with military action during the Great Patriotic War of 1941–45
- persons awarded the badge of a Resident of Besieged Leningrad
- former under-age inmates of concentration camps, ghettos and other places of enforced detention set up by fascists and their allies during the Second World War (irrespective of citizenship)
- invalids of the 1st Group (citizens of the Russian Federation and other states of the Eurasian Economic Union) with one accompanying person (irrespective of citizenship)
- invalids of the 2nd Group (citizens of the Russian Federation and other states of the Eurasian Economic Union), among whom invalids with damage to the locomotor apparatus who are unable to move fully independently, wheelchair-bound invalids and visually impaired invalids have the right to one accompanying person (irrespective of citizenship)
- student cadets attending military educational institutions in the Russian Federation (irrespective of citizenship)
- servicemen doing compulsory military service in the Armed Forces of the Russian Federation (sergeants, sergeant majors, soldiers and sailors doing compulsory military service)
- full members of the Order of Labour Glory
- Heroes of Socialist Labour
- students attending educational institutions in the Russian Federation (irrespective of citizenship)
- post-graduate students, interns and registrar doctors of educational institutions in the Russian Federation (irrespective of citizenship)
- members of creative unions of the Russian Federation (artists, designers, architects)
- members of ICOM (the International Council of Museums)
- members of staff of museums in the Russian Federation
Tickets can be obtained in advance through the website or on the day from the museum ticket office. To visit the museum ticket-holders must be able to present an ID document and a document confirming that they belong to a concessionary category.
For the following concessionary categories of visitor:
- children under the age of 18 (irrespective of citizenship)
- students attending educational institutions in the Russian Federation (irrespective of citizenship)
- families with three or more children under 18 (citizens of the Russian Federation and other states of the Eurasian Economic Union)
- child invalids with one accompanying person (irrespective of citizenship)
- invalids of the 1st Group (citizens of the Russian Federation and other states of the Eurasian Economic Union) with one accompanying person (irrespective of citizenship)
- invalids of the 2nd Group (citizens of the Russian Federation and other states of the Eurasian Economic Union), among whom invalids with damage to the locomotor apparatus who are unable to move fully independently, wheelchair-bound invalids and visually impaired invalids have the right to one accompanying person (irrespective of citizenship)
- members of creative unions of the Russian Federation (artists, designers, architects)
- Full Members of the Order of Labour Glory
- Heroes of Socialist Labour
- veterans of the Great Patriotic War, including recipients of the medal For the Defence of Leningrad, invalids from childhood due to wounds, contusions or mutilation connected with military action during the Great Patriotic War of 1941–45
- persons awarded the badge of a Resident of Besieged Leningrad
- former under-age inmates of concentration camps, ghettos and other places of enforced detention set up by fascists and their allies during the Second World War (irrespective of citizenship)
- post-graduate students, interns and registrar doctors of educational institutions in the Russian Federation (irrespective of citizenship)
- military cadets attending educational institutions in the Russian Federation (irrespective of citizenship)
- members of the armed forces doing their compulsory military service (citizens of the Russian Federation)
- family members of participants in the SMO (parents, spouses, children under the age of 18, children over 18, who became invalids before that age, children under the age of 23 attending a Russian educational institution full-time, dependants)
- members of ICOM (the International Council of Museums)
- members of staff of museums in the Russian Federation
For particular categories of visitor on presentation of the appropriate documents:
– Children aged 14–17 (irrespective of citizenship)
– Families with three or more children under 18 (citizens of the Russian Federation and other states of the Eurasian Economic Union)
– Students attending educational institutions in the RF (irrespective of citizenship)
– Postgraduate students, interns and registrar doctors attending educational institutions in the RF
Tickets include a guided tour and the opportunity to independently view the displays and exhibitions in the Main Museum Complex
Gold Rooms
Basic category tickets
From 1 May 2024, the sale of tickets to the Gold Rooms to Pushkin Card holders is temporarily suspended.
* Details and time slots – Visiting Rules for the Hermitage >
Facilities and Services
Rules
Wearing personal protection in the museum is currently a recommendation, but not a requirement.
Public Transport
Metro
Admiralteyskaya, Nevsky Prospekt, Gostiny Dvor
Buses
7, 10, 24, 191
Trolleys
1, 7, 10, 11